WeOrganize Support

Find the answer. Get back to organizing.

Guidance for setting up an inventory, using QR labels, finding and moving items, sharing Cloud storage spaces, and managing your data.

Getting started

How do Local and Cloud boxes work together?

Local and Cloud boxes appear together in the main inventory with identifying icons. Local boxes remain only on your iPhone and do not require an account. Cloud boxes are stored on the server, synchronize automatically, and support sharing.

What should I create as a storage space?

Create a record at the level that helps you find things. It can represent an individual box or bin, a drawer, shelf, cabinet, closet, storage unit, room, or another location.

For detailed storage, use the location field to create a useful path, such as “Storage Unit · Rack A2 · Shelf 3.”

How do I add many items quickly?

Open the destination storage space and choose Rapid Add. Take a photo, enter a quick name, save, and continue. Use the full Add Item form when you need quantity, tags, category, condition, value, or detailed notes.

Can I customize item categories?

Yes. Open Profile, choose Manage Categories, enter a name, select an icon, and add the category. Custom categories can be removed; the required default category remains available.

QR labels and search

How does a QR label work?

Each QR label carries the box’s unique identity and opens that exact record when scanned. The QR identity remains connected even if you later change the box name, status, location, or display label.

Labels such as BOX_001 are display references and may appear on more than one box; they are not the unique identity used by the QR code.

How do I print or share a QR label?

Open the storage-space detail page and select the QR control. From there, use the available share or print action. When creating a new record, Save & Print QR can complete both steps together.

What if the camera cannot scan the QR label?

Check camera permission in iPhone Settings, improve the lighting, make sure the full QR label is visible, and try again with the camera steady.

Why does scanning someone else’s box request access?

A QR code identifies the box; it does not bypass its permissions. Scanning a Cloud box you cannot already access creates a share request for an Owner to review.

Items, movement, and history

How do I move an item to another storage space?

Open the item, choose Move to Storage Space, select a destination or scan its QR label, review the confirmation, and complete the move. The new location and activity history update together.

What does Retrieved mean?

Retrieved means the item remains in your inventory but is currently outside its recorded storage space. Use Move Back when it returns, or move it into a different destination.

Why can’t I delete a storage space?

WeOrganize prevents deletion while items are still assigned to that storage space. Move, retrieve, or delete those items first so their location is not lost accidentally.

What appears in History?

History can show additions, edits, photo changes, status changes, item movements, retrievals, returns, and deletions. Select an available entry to open its related record.

Cloud synchronization and sharing

What do sharing permissions mean?

Owner can edit inventory and photos, invite members, approve QR share requests, and manage member permissions. A box can have multiple Owners.

Guest is strictly read-only and cannot change inventory or manage members.

How do I invite someone?

Open a Cloud box, choose Share or Manage Sharing, enter the person’s WeOrganize username, choose Owner or Guest, and send the invitation. Sharing is available directly for Cloud boxes and does not use an email address.

How do QR share requests work?

When someone scans a Cloud box they cannot access, they can send a share request. An Owner reviews the request and decides whether to approve it as Owner or Guest.

Do I need to start synchronization manually?

No. Cloud synchronization is automatic while you are signed in and the iPhone can reach the service. Local boxes remain on the device and are not uploaded as part of Cloud synchronization.

Account and data

Can I use WeOrganize without an account?

Yes. Create Local boxes without signing in; those records remain only on the iPhone. Sign in with Apple or Google when you want Cloud boxes, automatic synchronization, or sharing. Password signup, login, and recovery are not available.

How do I delete Cloud inventory or my account?

Open Profile and choose Delete All Cloud Data to remove Cloud inventory while keeping the account, or Delete Account and All Data to remove the account and associated Cloud data. Review the confirmation carefully because deletion cannot be undone.

Read the full account-deletion guide.

Does deleting my account delete Local inventory?

Local-only inventory is stored separately on the iPhone. Use Delete All Local Data in Profile if you also want to remove it. Deleting the app can also remove local app data; behavior may depend on your device backup settings.